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Shipping Policy

Shipping & Delivery Policy – Fofop Last updated: February 12, 2026

At Fofop, we want your order to reach you quickly and without any hidden costs. Below you will find the detailed shipping terms for deliveries within Poland and the United States.

Shipping summary:

  • Delivery area: Poland and the United States.
  • Shipping cost: Free – Free delivery for all orders.
  • Processing time: 1–2 business days (Monday – Friday).
  • Transit time: 5–7 business days (Monday – Friday).
  • Total delivery time: 6–9 business days.
  • Cut-off time: 6:00 PM (18:00) GMT+01:00 Central European Time (Warsaw).

1. Order delivery area We currently deliver exclusively to physical addresses (residential and business) in Poland and the United States. We do not ship to parcel lockers, P.O. boxes, or pickup points.

2. Shipping costs All orders in our store include free standard shipping. The price you see next to the product is the final price – we do not add any fees for packaging, handling, or transport. This applies to both Polish and US orders.

3. Order processing time Every order goes through a process of verification, quality control, and packing.

  • Orders placed before 6:00 PM (18:00 CET) begin processing the same business day.
  • Processing time is usually 1–2 business days.

4. Transit time and carriers After leaving our warehouse, your package is handed over to a professional courier company. For US orders, delivery is handled by our international carrier partners under the same terms.

  • The estimated transit time is 5–7 business days.
  • Deliveries take place on business days, Monday through Friday.

5. Total delivery time The total time from placing your order to receiving it is 6 to 9 business days. In rare cases (e.g., public holidays), this time may be extended, and we will inform you by e-mail.

6. Order tracking Once your order has shipped, you will receive an e-mail from us with a tracking number. This allows you to check the status of your delivery at any time.

7. Address changes and order cancellation

  • Cancellation: You have the right to cancel your order within 12 hours of placing it by contacting us at info@byfofop.com.
  • Address change: If you notice an error in your address, please let us know immediately. If the package has not yet been shipped, we will update the details.

8. Damaged or undelivered shipments

  • If your package arrives damaged, please file a damage report with the courier and contact our Customer Service team.
  • If a shipment is returned to us due to an incorrect address provided by the customer, we will contact you to arrange reshipment.

9. Customs and taxes All shipments to Poland are dispatched from within the European Union. The same terms apply to orders shipped to the United States. The customer does not bear any additional customs duties or import taxes.

10. Notice for US customers (shipping delays) If we are unable to ship your order within the advertised timeframe, we will notify you promptly. You will then have the choice to either consent to the new shipping date or cancel your order and receive a full refund.

Contact details

If you have any questions or simply want to get in touch, feel free to contact us via:

Customer service (opening hours):

  • Monday – Friday: 09:00 – 18:00 (GMT+1)
  • Saturday & Sunday: 10:00 – 16:00 (GMT+1)